To be sure, I don't have a problem with tickets which are edited with new content as we discover new things or are groping our way through unfamiliar territory.
This particular situation annoyed me because the ticket had a default template which itemized essential & routine data --which the author then ignored and had to scamper later to include in a piecemeal fashion. It didn't help that this particular person already has a reputation for sloppiness, forgetfulness and an inability to prioritize his work, frequently forcing others to work double-time to make up for his lapses.
no subject
Date: 2013-01-16 05:06 pm (UTC)This particular situation annoyed me because the ticket had a default template which itemized essential & routine data --which the author then ignored and had to scamper later to include in a piecemeal fashion. It didn't help that this particular person already has a reputation for sloppiness, forgetfulness and an inability to prioritize his work, frequently forcing others to work double-time to make up for his lapses.