Wouldn't it be interesting if those making special requests were required to follow through? Yeah, I know, there's no practical way to regulate that. Still, I think that anyone who makes a special food request and then ignores it should be called on it, and made to understand that they will not be accommodated a second time (or at least be billed for the extra meal).
It's a little easier to deal with this sort of thing if you stick to buffet service; you can make several dishes that are suitable as sides for the mainstream and main courses for those with special needs, using your eggplant ravioli as an example. A little forethought and appropriate signage (including warnings for common allergens) is all you need. That doesn't help with strictly kosher requirements, though, since even the dishes and utensils must be specially certified, and the mere proximity of non-kosher foods is enough to screw things up. Fortunately those who are serious about keeping kosher are well aware of these problems, and they'll almost always accept a sealed certified kosher plate or make do without.
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Date: 2009-02-08 10:24 pm (UTC)It's a little easier to deal with this sort of thing if you stick to buffet service; you can make several dishes that are suitable as sides for the mainstream and main courses for those with special needs, using your eggplant ravioli as an example. A little forethought and appropriate signage (including warnings for common allergens) is all you need. That doesn't help with strictly kosher requirements, though, since even the dishes and utensils must be specially certified, and the mere proximity of non-kosher foods is enough to screw things up. Fortunately those who are serious about keeping kosher are well aware of these problems, and they'll almost always accept a sealed certified kosher plate or make do without.