Oh, I agree. The whole "everyone is a customer" thing is silly. And "the customer is always right" would be better phrased as "the customer always has a valid reason for asking for something and should be treated with respect, but you may serve them best by using your expertise to train them about why they really need something else."
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
no subject
Date: 2007-03-08 05:19 pm (UTC)