Hotel Reservations Pending

[bjarvis]

When cuyahogarvr attempted to make our own room reservation at the Marriott Wardman Park this morning, things didn't go exactly smoothly.

He was first informed that since we didn't have a signed contract, no reservation could be made. WTF?! The contract was signed June 12, 2006! When he confronted them with this information, they shifted stories, saying that since the window has just opened, the convention code will be entered into the system today and reservations can therefore start tomorrow.

This strikes me as somewhat lame --why should they wait for the start of the window, knowing it means it all starts a day later?-- but we'll push again tomorrow. I've updated John Z, our hotel point-of-contact and negotiator, so he can make additional phone calls if necessary.

Comments

keep your chin up

[euchreman.livejournal.com]

From someone who has already been down that road, keep your chin up. When dealing with some of these things, you can do all you can do and it still ends up wrong.

You will work this out and put on a great convention. (You better, I get my medallion in DC, haha)

Re: keep your chin up

[bjarvis.livejournal.com]

I keep reminding myself that telephone jockeys aren't hired for their Nobel Prizes... they screw up on occasion, are misinformed periodically or receive intentional misinformation from management when it suits them. All we can do is wait for Marriott & friends to get themselves straightened out on their timetable. *sigh*

[billeyler.livejournal.com]

I'm glad that you have the initiative to test the system. Many wouldn't.